If you require service or support for our EdgeOps™ Platform, please contact us at helpdesk@adapdix.com. In the email, please include the following information:
- Requester Name and Email
- Subject
- Product (e.g., EdgeOps Dashboard, EdgeOps Site, etc.)
- SW Version
- Type (Question, Bug, Feature Request, Improvement, Other)
- Time Zone
- Priority (Low, Medium, High, Urgent)
- Problem Description
- File Attachments (if any)
Adapdix Support will receive and follow-up within 24 hours (except weekends and US holidays) to help resolve the issue.